Terms and Conditions

Reservations and Payments:

A 50% deposit of the total amount is required upon booking, with the remaining balance settled upon arrival.

We accept Visa, MasterCard, American Express, PayPal, and cash. Checks are not accepted, and check-cashing services are not provided.

Registration Requirements:

Guests must be at least 18 years old and present a valid official ID at check-in to ensure security and prevent fraud.

Rates and Changes:

Rates are in Mexican pesos and include taxes.

Rates are subject to change without prior notice and are at the discretion of AHM Lofts.

Billing:

To request an invoice, it is necessary to send the updated Fiscal Situation Certificate via WhatsApp or email in PDF format.

Invoices are issued after payment is reflected, on the 15th and at the end of the month.

Check-in and Checkout:

Check-in: from 3:00 pm to 9:00 pm

Checkout: 11:00 am

Coexistence Rules:

Smoke-free environment: Please respect our no-smoking policy in the Loft.

Tranquility and privacy: For the well-being of all residents, parties or events are not allowed on the premises.

No pets: To avoid potential problems related to allergies among other guests, or damage to loft items, or noise, pets are not allowed in the Loft.

Guest registration: For security reasons, all guests who will be using the Loft must be registered.

Respect for others' rest: Please refrain from generating disruptive noise that may disturb other residents.

Energy efficiency: Please contribute to energy savings by turning off lights when leaving common areas.